Cancellation Policy - Once the reservation is completed, you must provide us 24 hour notice prior to your tour to cancel and receive a full refund.  If a cancellation is made within 24 hours of the tour a full charge for the activity will be made.  In the event that we cancel the activity, you will receive a full refund. Same day reservations can't be cancelled, if a guest does not show up for their tour we will charge the total amount of the reservation. We don't cancel activities for rain.    Reschedules with 24 hour or less notice, has an extra charge of $30 per person.